Terms & Conditions

Last updated on Sep 14, 2026

Terms and Conditions

Last Updated: 14 September 2026

These Terms and Conditions ("Terms") govern your access to and use of Tailors Book ("Tailors Book", "we", "us", or "our"), a software platform designed to help tailors, fashion designers, clothing businesses and related businesses manage their business activities.

By creating an account, subscribing to a plan or using Tailors Book, you agree  to be 18+ years of age and to these Terms.

If you do not agree with these Terms, please do not use the service.

1. About Tailors Book

Tailors Book provides digital tools that may allow users to:

  • Manage customers
  • Store customer measurements
  • Manage clothing orders
  • Create invoices
  • Record payments
  • Track outstanding balances
  • Manage clothing types
  • View business information
  • Generate business reports
  • Access other features made available from time to time

The exact features available may depend on your subscription plan.

2. Eligibility

You must provide accurate information when creating your account.

By using Tailors Book, you represent that:

  • The information you provide is accurate and current.
  • You have the authority to create the account.
  • You will use the platform for lawful business activities.
  • You will comply with these Terms and applicable laws.

3. Account Registration

You may be required to create an account to access certain features.

You are responsible for:

  • Keeping your login information confidential
  • Maintaining accurate account information
  • Preventing unauthorised use of your account
  • All activities performed through your account, subject to applicable law

You must notify us promptly if you believe someone has accessed your account without permission.

4. Subscription Plans

Tailors Book may provide different subscription plans.

Each plan may have different:

  • Features
  • Usage limits
  • Storage limits
  • Number of users
  • Business capabilities
  • Subscription periods
  • Prices

The applicable plan and pricing will be displayed before purchase.

We may introduce new plans or modify existing plans from time to time.

5. Payments

Where Tailors Book is provided as a paid subscription:

  • You agree to pay the applicable subscription fee.
  • Payments may be processed through third-party payment providers.
  • Subscription fees must be paid according to the selected billing period.
  • Your access to certain paid features may be restricted if payment is unsuccessful or overdue.
  • Any applicable taxes or charges may be added where required.

We will not knowingly impose hidden charges that were not properly disclosed before payment.

6. Automatic Renewal

If a subscription is configured for automatic renewal, the subscription may renew at the end of the applicable billing period unless cancelled according to the available cancellation process.

Any renewal price applicable at the time of renewal should be communicated through the applicable subscription or billing process.

7. Cancellation

You may cancel your subscription according to the cancellation options available within Tailors Book or by contacting our support team.

Cancellation may prevent future subscription charges but does not automatically create a right to a refund for a period that has already been paid for, except where:

  • Required by applicable law;
  • A refund is expressly provided under the applicable subscription terms; or
  • We agree to provide a refund.

Where consumer law gives you a mandatory cancellation or refund right, nothing in these Terms is intended to remove that right. Nigerian consumer-protection rules include protections concerning cancellation, refunds and fair dealings.

8. Free Trials and Promotions

From time to time, we may offer free trials, discounts or promotional subscriptions.

Promotional offers may have additional terms, eligibility requirements and expiry dates.

Unless otherwise stated, promotional offers cannot be combined with other promotions.

9. Your Business Data

You retain responsibility for the business information and customer information that you enter into Tailors Book.

You are responsible for ensuring that your use of the platform complies with applicable laws.

You grant Tailors Book the limited rights necessary to host, process, store and display your information solely for the purpose of providing the service.

We do not claim ownership of your customer records or business information merely because you store them on the platform.

10. Customer Measurements and Personal Information

Tailors Book may allow you to store customer measurements and other personal information.

You must ensure that you have a lawful basis for collecting and using such information.

You should only collect information that is reasonably necessary for your business operations.

You must not use Tailors Book to unlawfully collect, distribute or misuse another person's personal information.

11. Acceptable Use

You agree not to use Tailors Book to:

  • Commit fraud
  • Conduct unlawful activities
  • Attempt unauthorised access to another account
  • Attack or compromise the platform
  • Upload malicious software
  • Interfere with the service
  • Circumvent security controls
  • Abuse or exploit vulnerabilities
  • Store unlawful content
  • Impersonate another person or business
  • Violate another person's rights
  • Use the platform for activities prohibited by applicable law

We reserve the right to investigate suspected abuse and take appropriate action.

12. Intellectual Property

Tailors Book and its underlying software, design, branding, logos, interfaces, documentation and original content are owned by or licensed to Tailors Book and are protected by applicable intellectual-property laws.

You may not copy, reproduce, modify, distribute, sell, lease or reverse engineer the platform except where expressly permitted by law or with our written permission.

Your business data remains yours, subject to the rights necessary for us to provide the service.

13. Platform Availability

We aim to keep Tailors Book available and reliable.

However, the service may occasionally be unavailable because of:

  • Scheduled maintenance
  • Security updates
  • Hosting problems
  • Network failures
  • Third-party service interruptions
  • Force majeure events
  • Other circumstances outside our reasonable control

We do not guarantee uninterrupted or error-free availability at all times.

14. Data Backups

We may maintain backups as part of our operational and security practices.

However, you should not rely on Tailors Book as the sole repository for critical business records.

Where appropriate, businesses should maintain their own additional records or backups.

15. Accuracy of Information

Tailors Book provides tools for managing business information, but you are responsible for ensuring that information entered into the system is accurate.

For example, you are responsible for verifying:

  • Customer measurements
  • Prices
  • Order details
  • Payment amounts
  • Invoice information
  • Delivery dates
  • Customer contact information

Tailors Book is not responsible for losses caused solely by inaccurate information entered by a user.

16. Third-Party Services

Tailors Book may integrate with or rely on third-party services such as payment providers, email providers, hosting providers, analytics services and other technology providers.

Third-party services may have their own terms and privacy policies.

We are not responsible for independent failures or policies of third-party services, except to the extent required by applicable law.

17. Customer Support

We may provide technical and customer support through email, chat, telephone or other channels.

Support availability and response times may vary depending on your subscription plan and the nature of your request.

18. Suspension or Termination

We may suspend or terminate an account where reasonably necessary, including where:

  • These Terms are materially violated;
  • The account is used for unlawful activity;
  • There is suspected fraud or abuse;
  • The account presents a significant security risk;
  • Required by law;
  • Payment obligations remain unpaid after applicable notice.

Where reasonably possible, we will provide notice before suspension or termination, except where immediate action is necessary for security, legal or operational reasons.

19. Effect of Termination

After termination, your right to access paid features may end.

Where technically and legally possible, we may provide an appropriate period during which you can access or export your business information.

Certain information may need to be retained where required by law, for legitimate business purposes, or to resolve disputes.

20. Disclaimers

Tailors Book is a business management tool.

We do not guarantee that using Tailors Book will:

  • Increase your revenue
  • Increase your number of customers
  • Eliminate all business errors
  • Prevent every business loss
  • Replace professional accounting, legal or financial advice
  • Automatically make business decisions for you

You remain responsible for your business decisions and operations.

21. Limitation of Liability

To the maximum extent permitted by applicable law, Tailors Book will not be responsible for indirect, incidental, special or consequential losses arising from your use of the platform.

This may include loss of profits, business interruption or loss of opportunity.

However, nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law, including liability arising from fraud, wilful misconduct or other matters that cannot lawfully be excluded.

22. Consumer Rights

Nothing in these Terms is intended to remove or restrict any consumer right that cannot legally be excluded.

Tailors Book will seek to provide clear information about its services, applicable prices and important subscription terms.

Nigerian consumer-protection law requires businesses to provide information in understandable language and prohibits misleading or deceptive representations.

23. Changes to the Service

We may modify, improve, add or remove features from Tailors Book.

Where a material change significantly affects your use of a paid service, we will seek to provide reasonable notice where appropriate.

24. Changes to These Terms

We may update these Terms from time to time.

The updated version will be published on the Tailors Book website with a revised "Last Updated" date.

Your continued use of Tailors Book after the effective date of updated Terms may constitute acceptance of the updated Terms, subject to applicable law.

25. Governing Law

These Terms shall be governed by the laws applicable in the Federal Republic of Nigeria, subject to any mandatory rights or protections that apply to you.

Where a dispute cannot be resolved amicably, it may be referred to a court or other dispute-resolution mechanism with appropriate jurisdiction.

26. Dispute Resolution

If you have a complaint or dispute, please contact Tailors Book first so that we have an opportunity to investigate and attempt to resolve the matter.

We encourage users to provide sufficient information about the issue, including relevant transaction or account details.

Nothing in this section prevents a consumer from exercising any statutory right to make a complaint to a competent regulatory authority.

27. Contact Us

For questions, complaints or support relating to these Terms, please contact:

Tailors Book
Website: https://tailorsbook.com
Email: info@tailorsbook.com
Address: Zoo Road, Kano State Nigeria

28. Acceptance of These Terms

By registering for an account, purchasing a subscription or using Tailors Book, you confirm that you have read, understood and agreed to these Terms and Conditions.

If you do not agree with these Terms, you should discontinue use of the service.